Privacy Policy


Mrida values your privacy. Our team is consistently committed to keeping your information safe. We use advanced encryption methods to secure your data, and will never publicize, or share any of our users' data, without their prior consent.

We work round the clock to ensure that you are in control of your data.

About This Policy !!!!

This Privacy Statement applies to all interactions and services offered by Mrida.

However, this policy doesn’t apply to:

1.  The information regulation practices of third-party organizations that promote or sell our products.

2.  Individual entities that contribute to our gallery.

3.  Data policies for joint advertisement campaigns with associate partners.

Upon visiting our website, you agree to our terms and conditions.

Information We Collect

We collect a minimal quota of information, only to serve you better with our services and ever-growing range of products.     

Personal Information

We collect the following list of your personal information, upon your interaction with our website. Please take note that we acquire these details only when you order a product from our website or subscribe to our newsletter. 

1.    Name.

2.    Email ID.

3.     Mobile contact number.

4.     Address for delivery.

5.     Additional information provided through surveys.

Technical Information

Every time you visit our site, we collect a stack of ‘log files’ from you. This comprises a number of technical details related to your device, which include:

1.     Internet Protocol (IP) Address.

2.   Browser Type.

3.    Internet Service Provider (ISP).

4.   Device Location.

5.   Date and Time Stamp.

6.    Referring / Exit Pages.

The acquisition of the information mentioned above is a standard procedure for every website that you visit. We assure you that no unauthorized access requests are entertained in this case.

Retention of Personal Data

The information we collect from you is retained as long as you are registered with us and keep using our services. However, we do not keep any of your banking credentials, neither your debit/credit details nor any passwords concerning UPI or net banking.

Why We Collect Your Data

We take great care in how we use your data. Our primary goal is to provide you with a seamless user experience, with the help of the information you share with us. We collect your information for a few or all of the following reasons: 

1.   Notify you regarding updates, upgrades, and newly added products.

2.    Help you with your queries and grievances.

3.     Communicate with you about your purchase or refund status.

4.     Improve your experience with us by customizing our services.

5.     To create products centered around the preferences of our customers.

Your Privacy Controls 

Mrida strongly encourages your participation in your privacy matters. You can choose how, or if, your data is to be used. The following are the necessary actions you can take to control your data:

1.     Unsubscribe from emails and newsletters at any time. This action will remove your name and email address from our list.

2.     Change or delete your personal details, including address, contact number, and any other additional information.

GDPR Directives

Mrida preserves and upholds all GDPR data protection rights. We aim to undertake transparent communication and keep you informed about your privacy rights.

In compliance with GDPR, your data protection rights are stated as follows:

1.     Right to Access: We are obliged to provide you with a copy of your personal data upon request. It may or may not be complied with in exchange for a small service charge.

2.     Right to Rectification: You can request us to rectify any information about you that is inaccurate to the best of your knowledge.

3.     Right to Erasure: Under special circumstances, we may erase your information from our databases upon your request.

4.     Right to Object to and Restrict Processing: You have the right to voice your objection, and request us to restrict our usage of your data.

5.     Right to Transfer of Data: You may request us to export your data to a particular entity, or directly to you, under ascertained conditions.

Third-Party Policy

In our attempt to serve you better, we collaborate with a number of third-party organizations. This does not compromise our commitment to keeping your sensitive information safe.

However, if you visit any external webpage that we may have linked to, please take note that our privacy policy falls outside the scope of the information moderation practices of all third-party websites.

Privacy Policy Updates

Our team at Mrida periodically reviews and updates the privacy statement to ensure the safety of your data. The last updated version is effective from April 24, 2022.

All future updates to our data policy will be made visible on our website, and directly communicated to your email address upon registering.

Queries and Grievances

Have any questions or are facing a problem? We’re here to help you out.

You can send an email, stating your issue, to the following email addresses. Our team will contact you within 24 hours.